The financial damage shoplifting does to the retail industry is measured in billions of dollars every year. For the tax payer, the financial burden that they have to endure due to the constant calls made by retailers to the police due to shoplifting is equally damaging. Walmart is one of the retailers with the most call to the police due to shoplifting incidents, and it is unlikely things will get any better.
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Macy’s barred from detaining, fining New York shoplifting suspects
An injunction was granted this week barring Macy’s stores in New York from detaining and fining suspected shoplifters in response to a class action lawsuit, according to court records from the Supreme Court of the State of New York.
The lawsuit filed by Cinthia Orellana and later joined by Samya Moftah claims the loss prevention units in some Macy’s stores in New York operate “like a typical jail, equipped with holding cells.”
The women claim they were detained, coerced into signing confessions and forced to pay to be released, all before law enforcement involvement, according to court documents.
Officials for Macy’s, headquartered in Cincinnati, have told multiple media outlets that its loss prevention practices have changed since the women’s alleged incidents.
Judge Manuel Mendez stated that New York law allows a business to detain suspected shoplifters for the purposes of investigation and questioning and allows businesses to fine shoplifters five times of the cost of the merchandise up to $500.
However, Mendez suggested Macy’s was pairing the laws unfairly.
Cop Quietly Pays For Family’s Essentials After Shoplifting Bust
A kindhearted cop in Redmond, Washington, came to the rescue of a family after the mother and father were allegedly caught trying to shoplift essential items for their children.
The Redmond Police Department officer stepped in after managers at a Target store decided not to press charges against the couple, reports local station KING.
He quietly took the diapers and clothing, which the parents were accused of trying to steal for their two kids, aged 8 years and 4 months, back to the checkout.
After paying for the items from his own pocket, he handed them back to the family and informed them where they could go to obtain more help.
News of his act of kindness emerged after an eagle-eyed police supervisor spotted the details in a shoplifting report. The department posted an excerpt from the account on Twitter.
“Sometimes our officers don’t tell us everything,” the post stated. “An attentive supervisor spied this in a recent shoplifting report.” It is now going viral.
Crimes at Jacksonville’s big box stores last year cost taxpayers $75K
Most calls at Walmart deal with shoplifting.
ACKSONVILLE, Fla. – Police officers in Jacksonville spent 3,533 hours — the equivalent of 147 days – responding to petty crimes at Walmart stores in Jacksonville last year, I-TEAM research found.
Officers spent another 667 hours working shoplifting and other minor calls at Target stores in the city.
An analysis of data from the Jacksonville Sheriff’s Office found 5,298 police calls to the 15 Walmart stores in Jacksonville in 2015 – five times the number of calls to the eight Target stores in the city.
The Walmart on Normandy Boulevard had the most calls: 864. Shoplifting made up half of those calls, followed by thefts, then disputes.
The Walmart store at 103rd Street came in second and had 668 police calls for service last year, with the a similar breakdown of offenses.


Yep, you probably are! The shoplifter that walked out the door with your $45 item cost you MORE actual money than $45!
I’m sure you’ve already read how shoplifters cost you money. It’s probably hard to digest the dire financial implications that shoplifters have on all of our businesses. Without adequate controls in place, you are putting your business and your financial well-being at risk, and honestly, you just can’t do that. That’s why we have to have a camera system and why EAS systems are a necessity and not just a “nice to have” technology. That’s exactly why we have to invest in exception reporting tools to help us identify criminal activity and why we preach the value of exceptional customer service in our stores.
You have (or I hope you have) read the last article on preventing check fraud. It’s a great way to protect your business from a different avenue of fraud. Another, much more popular and prevalent scheme is credit card fraud. The United States lags far behind the other major countries in the fight against credit card fraud. We’ve only just begun adopting chip and pin technology and it will be several more years before we see magnetic strips become a relic of the past. So exactly how can you identify and prevent a fraudulent change from happening in your store and how exactly do you lose money on these transactions?
You know, we talk about the thousands of ways you, the small business owner, loses money to thieves constantly. Most of that is centered on shoplifters and boosters stealing your merchandise. We talk about that for good reason… it’s one of the biggest financial impacts to your business if left unchecked. However, there are so many other ways that your business can be targeted by criminals and some of them may appear so legitimate, that you would have no idea you were a victim for weeks. In that time, the criminal is long gone and you’re left paying for that theft out of your pocket. One area of training that is often overlooked in retail is check fraud. I’ll give you some advice on how to identify this in your store and protect yourself from vulnerability.
What is the solution to shoplifting and employee theft?
Employee theft is a common and costly problem in retail. Some businesses’ are reporting that, for the first time, internal pilferage has now surpassed external. There are many ways to control and manage internal theft. But, one of the most effective ways is often overlooked. Stop it before it starts.