One of the most important parts of loss prevention security is what happens at the point of sale. It has become quite common in this day and age for a shoplifter to conceal a great deal of merchandise on their person, bags, and etc. then walk boldly up to the cash register and purchase a single item. This is almost always done in an attempt to allay suspicion. Your point of sale associates need to be mindful of this fact and aware of any bulges in clothing or abnormally stuffed bags. A thief will also often attempt to stash merchandise underneath shopping carts, out of view of the cashier. Cashiers should make it a regular practice to check the bottom of all shopping carts for this reason.
Point of sale is also where your loss prevention security will find a great deal of employee theft taking place. Whether it is someone taking money from the register, giving fake discounts or simply slipping extra merchandise to friends and family these actions all happen right at the point of sale. With all of this activity going on in one place how is your loss prevention security supposed to keep track of all of it? Well, there are 2 very simple tools that can make your life much easier.
First of all, you should have cameras facing each and every point of sale location. Keep these cameras in plain sight so the associates are aware that they are being watched. Second, utilize your register journal. This electronic journal that allows the loss prevention security to see a transaction as it is occurring live. Thus, it enables them to see if an item has been bagged and not rung in, if any voids have been made or any discounts have been taken on merchandise. Point of sale surveillance should always be a priority to your loss prevention security personnel.
For more information about security and loss prevention and retail loss prevention contact us: loss prevention security or call 1.770.426.0547 – Atlanta Georgia
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