Is shoplifting becoming more violent in the US? How can retailers counter the potential violence in their stores?

July 20, 2023 by

Shoplifting incidents can vary in nature and severity, and trends can differ across regions and time periods. While some instances of shoplifting may involve violence, it is important to approach the topic with caution and not generalize based on isolated incidents. Shoplifting-related violence is not necessarily a widespread phenomenon, but retailers should still take precautions to ensure the safety of their employees and customers. Here are some potential strategies retailers can consider:

Employee training: Retailers can provide comprehensive training to their employees on how to handle potentially difficult situations, including shoplifting incidents. This training can include de-escalation techniques, conflict resolution skills, and when to involve security or law enforcement. Loss Prevention Systems provides this LIVE training in person or on-line.

Visible store presence: Maintaining a visible presence of staff and security personnel in the store can act as a deterrent to potential shoplifters. When individuals perceive a higher risk of being caught, they may be less likely to engage in shoplifting or violence.

Effective store layout and surveillance: Retailers can design their stores with clear sightlines and unobstructed views to minimize blind spots. Installing surveillance cameras strategically can help deter theft and provide evidence if incidents occur. However, keep in mind that CCTV is more “after the fact”. There is some deterrence value however, there are better methods for prevention.

Collaboration with law enforcement: Establishing strong relationships with local law enforcement agencies can be beneficial. Retailers can work together with the police to share information, report incidents promptly, and coordinate efforts to prevent and address shoplifting incidents. You should set up an in person meeting with a member of your local law enforcement agency. Have them give you input about your stores vulnerabilities, how they respond and what other measures they can provide such as more frequent marked patrol car drive byes, walking patrol…. You should make it clear that they are always welcome in your store and encourage them to stop by. A cup of coffee, bottle of water…. sends the right message. Most law enforcement agencies have “Zone” type meetings, crime prevention meetings… You should join and go every time. This will keep you up to date on crime in your specific area.

Technology-based solutions: Retailers can explore the use of advanced security technologies, such as electronic article surveillance (EAS) systems such as a Sensormatic system, RFID tagging, video analytics, and inventory management systems. These technologies can help detect theft attempts, track inventory, and improve overall store security. Again, Loss Prevention Systems has all of these technologies and we sell, install and service nationwide.

Safety protocols and emergency planning: Retailers should develop and communicate clear safety protocols to their employees in case of emergencies or violent situations. This may involve creating evacuation plans, implementing panic buttons on your burglar alarm system. These panic buttons should be installed in places that employees can retreat to in the event of an emergency. Having them at the POS is fine but, the back office, stock rooms are better. Train your staff on how to respond appropriately in different scenarios.

It’s important for retailers to conduct a thorough risk assessment based on their specific store locations, customer demographics, and historical incidents to determine the most appropriate security measures to implement. Consulting with a Loss Prevention Expert or industry associations can provide valuable insights tailored to the retail environment.

For more information Contact Us. You can also visit our website.

Filed Under: antishoplifting, clothing alarm, Clothing security tags, Inventory Shrinkage, Loss Prevention Agent, Loss Prevention Consultant, Preventing Theft, Security, Seminar, Sensormatic Systems, Shoplifting Prevention, Training

Shoplifting & Return Fraud

June 7, 2023 by

Shoplifting and return fraud are two types of theft that can significantly impact retailers’ bottom line. Shoplifting is the act of stealing merchandise from a store, while return fraud is when a customer returns an item they did not purchase or returns an item that has been used or damaged. Both of these types of theft can result in lost revenue and can be challenging for retailers to prevent. However, there are several strategies that retailers can use to minimize their losses.

One way retailers can prevent shoplifting is by implementing security measures in their stores. This can include using security cameras, hiring security guards, and installing electronic article surveillance (EAS) systems such as a Sensormatic System that detect when merchandise is leaving the store without being paid for. These measures can act as a deterrent to potential thieves and can also help identify shoplifters when theft does occur.

Another way retailers can prevent shoplifting is by training their employees to be vigilant and to recognize signs of shoplifting. This can include looking for customers who are carrying large bags or who are dressed in bulky clothing that may be used to conceal stolen merchandise. Retailers can also train their employees to approach customers who are acting suspiciously and to offer assistance, which can deter potential shoplifters.

Return fraud can be more difficult to prevent than shoplifting, but there are still several strategies that retailers can use to minimize their losses. One approach is to implement strict return policies that require customers to provide proof of purchase and that limit the time frame in which items can be returned. Retailers can also use technology to track returns and identify patterns of fraud, such as customers who frequently return items without a receipt.

Another way retailers can prevent return fraud is by inspecting returned items to ensure that they are in the same condition as when they were sold. This can include checking for signs of wear and tear or damage, and verifying that all parts and accessories are included. Retailers can also use third-party verification services that specialize in detecting return fraud.

Remember, shoplifting and return fraud can be significant challenges for you as a retailer however, there are several strategies that can be used to prevent them. These include implementing security measures, training employees to recognize signs of theft, and using technology to track returns and detect patterns of fraud. By taking a proactive approach to theft prevention, retailers can minimize their losses and protect their bottom line.

If you would like more information please Contact Us or go to our web site at Loss Prevention Systems

Filed Under: antishoplifting, Background checks, Background Screening, clothing alarm, Clothing security tags, Employee Theft, Internal Theft, Inventory Shrinkage, Preventing Theft, Security, Seminar, Shoplifting Prevention, Training

What Are The Four Types Of Shoplifters & How Do I Deal With Them?

May 1, 2023 by

Shoplifting is a significant problem for retailers and businesses of all sizes. According to the National Retail Federation, shoplifting costs retailers billions of dollars annually. To address this problem effectively, it is essential to understand the different types of shoplifters and their motivations. Shoplifters can be broken down into four categories: Organized Retail Crime (ORC) groups, professional shoplifters, amateur shoplifters, and impulse shoplifters. In this article, we will discuss each of these categories and the methods that can be used to stop them.

Organized Retail Crime (ORC) Groups
Organized Retail Crime (ORC) groups are highly organized and operate like businesses. These groups often consist of several individuals who work together to steal merchandise from retailers. ORC groups typically steal high-value items that can be easily resold, such as electronics, designer clothing, and jewelry. These groups may also engage in other illegal activities, such as credit card fraud and identity theft.

To stop ORC groups, retailers must be proactive and work closely with law enforcement. Retailers can implement several security measures to deter ORC groups, such as installing high-quality video surveillance systems, using Sensormatic electronic article surveillance (EAS) tags on high-value items, and training employees to recognize and report suspicious behavior.

Professional Shoplifters
Professional shoplifters are individuals who steal merchandise for profit. These individuals are highly skilled and often work alone or in small groups. Professional shoplifters typically target high-value items that can be easily resold, such as designer clothing, jewelry, and electronics.

To stop professional shoplifters, retailers must implement strict security measures, such as installing video surveillance systems, using Sensormatic EAS tags, and training employees to recognize and report suspicious behavior. Larger Retailers should also consider hiring plainclothes security personnel to monitor the sales floor and deter theft.

Amateur Shoplifters
Amateur shoplifters are individuals who steal merchandise on a whim or for personal use. These individuals may not have a plan or a specific item in mind when they enter a store. Amateur shoplifters typically steal low-value items, such as cosmetics, snacks, and clothing.

To stop amateur shoplifters, retailers can implement several security measures, such as installing video surveillance systems, using Sensormatic EAS tags, and training employees to recognize and report suspicious behavior. Retailers can also use signage and displays to remind customers that shoplifting is illegal and will not be tolerated.

Impulse Shoplifters
Impulse shoplifters are individuals who steal merchandise on a whim or as a result of a sudden impulse. These individuals may not have a specific item in mind when they enter a store and may steal low-value items, such as candy or small toys.

To stop impulse shoplifters, retailers can implement several security measures, such as placing high-value items in locked display cases, using Sensormatic EAS tags and labels on high-value items, and training employees to recognize and report suspicious behavior.

Sensormatic EAS systems are highly effective in stopping professional, amateur and especially impulse shoplifters. Studies show that impulse shoplifters make the majority of shoplifters.

Retailers can also use signage and displays to remind shoplifters that shoplifting is illegal and will not be tolerated. However, keep in mind that it is difficult enough to get our legitimate customers to read our signs. It stands to reason that shoplifters will be the same. In all but impulse shoplifters, their intent, before they entered your store is to steal. A sign is not likly to deter them.

Also, keep in mind that shoplifters know that you are not likly to be watching CCTV cameras. CCTV is generally used for after the fact review. By that time they have stolen from you are are long gone. Even though you may feel that CCTV is a deterrent, shoplifters do not.

Because shoplifting is a significant problem for retailers, and it is essential to understand the different types of shoplifters and their motivations. By implementing strict security measures and having a friendly relationship with law enforcement, retailers can deter shoplifting and protect their businesses from financial losses.

For more information or to STOP SHOPLIFTERS NOW, contact us.

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Visit the Loss Prevention Systems, Inc website.

Filed Under: antishoplifting, clothing alarm, Clothing security tags, Inventory Shrinkage, Loss Prevention Agent, Loss Prevention Consultant, Loss Prevention Investigator, Security, Shoplifting Prevention, Training

Be A Good Neighbor Secure Sensormatic Security System Detachment Devices.

July 12, 2019 by Leave a Comment

 

Anti-shoplifting – 3                                                                                                                    WC Blog 836
Sensormatic security system-3
Be A Good Neighbor Secure Sensormatic Security System Detachment Devices.
        
     I work as a Sales Specialist and on more than one occasion I have come across anti-shoplifting devices that have been removed from merchandise.  I have located wraps that were unlocked and hidden behind other merchandise. I have found security boxes that were unlocked and the merchandise was missing.  In one particular incident a very expensive set of printer cartridges had been taken and a check of inventory counts verified this. Since I have an extensive Loss Prevention background I was certain one of two things took place. A shoplifter had access to a security detachment key or an employee had stolen the goods because they would have access to the keys. It is a sad fact that many stores do not properly secure Sensormatic security system keys or detachment tools. They are often left in an easy to access location next to a cash register or portable keys are left lying on counter tops by careless employees.
       It would be easy to say the ink cartridge theft was just an inside job or the work of a dishonest employee but I know of other stores that have had similar problems. My daughter works for a clothing retailer that uses Sensormatic security system products and she has found multiple wraps and tags that have been removed from merchandise. She is meticulous in keeping her departments straight and one evening she had straightened an area and returned an hour or so later and found a duffle bag that had a lot of tags in it. Each one had been opened or unlocked not forcibly removed from products. Based on how busy she said her store was that night there would not have been sufficient time for an employee to steal that much merchandise, it had to be a shoplifter.
     
     Retail anti-shoplifting devices do provide protection from shoplifting and even employee theft.  I have used these security products myself to minimize the possibility of thieves pilfering our merchandise.  I can say from my many years of Loss Prevention experience that stores that properly use merchandise protection devices see a significant reduction in merchandise shrinkage. By proper use I mean attaching devices the right way and securing the detachment tools/keys properly. One example I can think of is the Sensormatic security systems Ultra-Gator Manual Handheld Detacher. The detacher itself is portable if need be and can be used by an employee on the salesfloor while stocking apparel and they put a tag on incorrectly. It saves time over going to the register or point of sale to detach a tag. The problem is some employees get careless and leave the detachers lying around. They may place it on their work cart and leave it unattended as they go on a break. That leaves the detacher vulnerable to a crook who then picks it up and uses it in any store that uses Sensormatic tags.
     For a merchandise protection program to be truly effective not only must the merchandise in a store be properly tagged to secure them but the removal devices themselves must be secured. At the point of sale these units can usually be screwed to the counter to prevent someone from picking them up and walking off with them. Several of the Sensormatic devices have a lock to prevent unauthorized use when a register is unattended. In the case of handheld devices there are a couple of ideas I have. If employees have a work cart as a mobile workstation, attach a lock box where devices can be stored while the employee goes on a break. The alternative is to require devices to be checked in and out at a central location every time the detacher is needed. If there is no electronic article surveillance protection on the detachment tool, attach lanyard and a Sensormatic hard tag to the unit.
     Anti-shoplifting programs that incorporate Sensormatic products are a sure way to improve profits through reduced theft. It is important that proper tagging procedures and methods are in place. It is just as important that a store is protecting the devices that make the system so effective. Protect your detachment tools to help yourself and other stores that use Sensormatic products as well. 
Anti-shoplifting is important and we can help you with it. Call 1.770.426.0547 and let’s talk.

I work as a Sales Specialist and on more than one occasion I have come across anti-shoplifting devices that have been removed from merchandise.  I have located wraps that were unlocked and hidden behind other merchandise. I have found security boxes that were unlocked and the merchandise was missing.  In one particular incident a very expensive set of printer cartridges had been taken and a check of inventory counts verified this. Since I have an extensive Loss Prevention background I was certain one of two things took place. A shoplifter had access to a security detachment key or an employee had stolen the goods because they would have access to the keys. It is a sad fact that many stores do not properly secure Sensormatic security system keys or detachment tools. They are often left in an easy to access location next to a cash register or portable keys are left lying on counter tops by careless employees.

It would be easy to say the ink cartridge theft was just an inside job or the work of a dishonest employee but I know of other stores that have had similar problems. My daughter works for a clothing retailer that uses Sensormatic security system products and she has found multiple wraps and tags that have been removed from merchandise. She is meticulous in keeping her departments straight and one evening she had straightened an area and returned an hour or so later and found a duffle bag that had a lot of tags in it. Each one had been opened or unlocked not forcibly removed from products. Based on how busy she said her store was that night there would not have been sufficient time for an employee to steal that much merchandise, it had to be a shoplifter.

 

Retail anti-shoplifting devices do provide protection from shoplifting and even employee theft.  I have used these security products myself to minimize the possibility of thieves pilfering our merchandise.  I can say from my many years of Loss Prevention experience that stores that properly use merchandise protection devices see a significant reduction in merchandise shrinkage. By proper use I mean attaching devices the right way and securing the detachment tools/keys properly. One example I can think of is the Sensormatic security systems Ultra-Gator Manual Handheld Detacher. The detacher itself is portable if need be and can be used by an employee on the salesfloor while stocking apparel and they put a tag on incorrectly. It saves time over going to the register or point of sale to detach a tag. The problem is some employees get careless and leave the detachers lying around. They may place it on their work cart and leave it unattended as they go on a break. That leaves the detacher vulnerable to a crook who then picks it up and uses it in any store that uses Sensormatic tags.

For a merchandise protection program to be truly effective not only must the merchandise in a store be properly tagged to secure them but the removal devices themselves must be secured. At the point of sale these units can usually be screwed to the counter to prevent someone from picking them up and walking off with them. Several of the Sensormatic devices have a lock to prevent unauthorized use when a register is unattended. In the case of handheld devices there are a couple of ideas I have. If employees have a work cart as a mobile workstation, attach a lock box where devices can be stored while the employee goes on a break. The alternative is to require devices to be checked in and out at a central location every time the detacher is needed. If there is no electronic article surveillance protection on the detachment tool, attach lanyard and a Sensormatic hard tag to the unit.

Anti-shoplifting programs that incorporate Sensormatic products are a sure way to improve profits through reduced theft. It is important that proper tagging procedures and methods are in place. It is just as important that a store is protecting the devices that make the system so effective. Protect your detachment tools to help yourself and other stores that use Sensormatic products as well. 

 

Anti-shoplifting is important and we can help you with it. Call 1.770.426.0547 and let’s talk.

 

 

Filed Under: antishoplifting Tagged With:

Are Your Anti-Shoplifting Efforts Impacted By New Processes?

June 3, 2019 by Leave a Comment

 

Anti-Shoplifting – 4                                                                                                          WC Blog 820
Sensormatic Security System -3
Are Your Anti-Shoplifting Efforts Impacted By New Processes?
     I was in line at a big box retail store and was struck by several things that left me pondering their front end operation strategy and the anti-shoplifting program. This store has undergone a remodel of the front end replacing some of the cash registers with additional self-checkout counters. As my wife and I stood in line waiting to go through the self-checkout lanes I could not help but to be amused that I was standing in line in a system that was supposed to speed up the checkout process. Now, I get amused (and annoyed) relatively easily especially when I see how dumb something is. So I note while standing in this line that a lane becomes open. The cashier(s) who are supposed to be directing traffic are having a conversation. Please note that I said cashiers in the plural.  That’s right, this model of efficiency, had TWO cashiers working in the self-checkout line. These two were not paying attention to the customers, what they were doing or when they were finishing their transactions. What should have been a faster process was painfully slow. I turned to my wife and suggested how much faster it could have been had the second cashier been on a register checking out patrons rather than wagging the tongue. I think she shushed me at this point as my voice tends to carry especially when it is speaking sarcasms. I also saw some things that made me wonder about how the store’s merchandise protection.
     I will tell you that I know this store has electronic article surveillance in use but I do not know if it is a Sensormatic security system or a competitor brand. Regardless I saw a lot of merchandise going through the self-check lanes and I was not seeing any security tags. Now I will acknowledge that this company is one that does use vendor source tagging on some merchandise. It is possible many items had tags I could not see but I also know I was not observing any visible protective devices, wraps, boxes, Sensormatic Safers or the like. I had a large case of water in my shopping cart and as I was trying to figure out how I was going to scan it over the scan bed my wife pointed out that there was a hand held scanner available. I didn’t have to remove the water from the cart. It dawned on me, what kind of anti-shoplifting program allows a customer to hand scan an item and leave it in the shopping cart? I can only guess a program built on trust…hmmm, that is an odd system in my way of Loss Prevention Manager thinking. As busy as the cashiers were talking to each other I wonder how many other things I could have “forgotten” to scan and left in the buggy if I were a shoplifter.
     Someone reading this is thinking that the store has a door greeter who would have caught the items and asked for a receipt if the items were visible. It is even possible the Sensormatic security system or anti-theft system in place would alarm and prompt a receipt check. I will agree to an extent. This store was very busy. The greeter was busy straightening shopping carts as my wife and I approached and we were able to walk out with the water without being asked for a receipt. Add to this that not everything is protected with an anti-shoplifting device or tag. I am sure that softlines merchandise in this store does not have clothing security tags on them. That means there is a strong possibility no electronic article surveillance alarm would ever sound to prompt a receipt check by the greeter. 
     Putting on my Manager hat what I would like to see from stores that are going to more of these self-checkout stations is this; have no more than four self-checkout stations to one cashier. The cashier has to be able to react to errors at a register and monitor for theft and fraud concerns. More than four and it becomes very difficult for one person to manage. Operationally a store still saves on three cashiers not being needed. Have a greeter at the door focused on meeting customers, offering directions and being alert to exposed merchandise and ready to respond to electronic article surveillance alarms. Finally to have an effective anti-shoplifting strategy a store has to protect merchandise with electronic article surveillance towers and tags. My preferred system is by Sensormatic because of their reliability and diversity of products but ultimately protect your merchandise. Making changes to become more efficient is fine but don’t be complacent. Managers will always have to manage and people no matter how good a new process seems to be.
Get more information on a Sensormatic security system, contact us or call 1.770.426.0547 today.
 

I was in line at a big box retail store and was struck by several things that left me pondering their front end operation strategy and the anti-shoplifting program. This store has undergone a remodel of the front end replacing some of the cash registers with additional self-checkout counters. As my wife and I stood in line waiting to go through the self-checkout lanes I could not help but to be amused that I was standing in line in a system that was supposed to speed up the checkout process. Now, I get amused (and annoyed) relatively easily especially when I see how dumb something is. So I note while standing in this line that a lane becomes open. The cashier(s) who are supposed to be directing traffic are having a conversation. Please note that I said cashiers in the plural.  That’s right, this model of efficiency, had TWO cashiers working in the self-checkout line. These two were not paying attention to the customers, what they were doing or when they were finishing their transactions. What should have been a faster process was painfully slow. I turned to my wife and suggested how much faster it could have been had the second cashier been on a register checking out patrons rather than wagging the tongue. I think she shushed me at this point as my voice tends to carry especially when it is speaking sarcasms. I also saw some things that made me wonder about how the store’s merchandise protection.

I will tell you that I know this store has electronic article surveillance in use but I do not know if it is a Sensormatic security system or a competitor brand. Regardless I saw a lot of merchandise going through the self-check lanes and I was not seeing any security tags. Now I will acknowledge that this company is one that does use vendor source tagging on some merchandise. It is possible many items had tags I could not see but I also know I was not observing any visible protective devices, wraps, boxes, Sensormatic Safers or the like. I had a large case of water in my shopping cart and as I was trying to figure out how I was going to scan it over the scan bed my wife pointed out that there was a hand held scanner available. I didn’t have to remove the water from the cart. It dawned on me, what kind of anti-shoplifting program allows a customer to hand scan an item and leave it in the shopping cart? I can only guess a program built on trust…hmmm, that is an odd system in my way of Loss Prevention Manager thinking. As busy as the cashiers were talking to each other I wonder how many other things I could have “forgotten” to scan and left in the buggy if I were a shoplifter.

Someone reading this is thinking that the store has a door greeter who would have caught the items and asked for a receipt if the items were visible. It is even possible the Sensormatic security system or anti-theft system in place would alarm and prompt a receipt check. I will agree to an extent. This store was very busy. The greeter was busy straightening shopping carts as my wife and I approached and we were able to walk out with the water without being asked for a receipt. Add to this that not everything is protected with an anti-shoplifting device or tag. I am sure that softlines merchandise in this store does not have clothing security tags on them. That means there is a strong possibility no electronic article surveillance alarm would ever sound to prompt a receipt check by the greeter. 

 

Putting on my Manager hat what I would like to see from stores that are going to more of these self-checkout stations is this; have no more than four self-checkout stations to one cashier. The cashier has to be able to react to errors at a register and monitor for theft and fraud concerns. More than four and it becomes very difficult for one person to manage. Operationally a store still saves on three cashiers not being needed. Have a greeter at the door focused on meeting customers, offering directions and being alert to exposed merchandise and ready to respond to electronic article surveillance alarms. Finally to have an effective anti-shoplifting strategy a store has to protect merchandise with electronic article surveillance towers and tags. My preferred system is by Sensormatic because of their reliability and diversity of products but ultimately protect your merchandise. Making changes to become more efficient is fine but don’t be complacent.Managers will always have to manage and people no matter how good a new process seems to be.

 

Get more information on a Sensormatic security system, contact us or call 1.770.426.0547 today. 

 

 

Filed Under: antishoplifting Tagged With:

Benefitting From A Sensormatic System Part 2

May 5, 2019 by Leave a Comment

                                                                                                                                                WC Blog 791
Sensormatic systems – 4
Stop shoplifting – 3

Benefitting From A Sensormatic System Part 2

     If you read Part 1 you know that we are talking about the features and benefits of Sensormatic systems. If you didn’t have the opportunity to read Part 1 well what are you waiting for? Just kidding, you can read it later and I feel confident you will want to after you get finished with this article. The premise for the article was the result of a training session conducted at the store where I work. Yes, I paid attention to the training but it did make me think about how I could apply it to anti-theft systems and why Sensormatic is a superior choice over other electronic article surveillance manufacturers and distributors. The topic we are in the midst of is the difference between features and benefits of something and in this instance we are talking about Sensormatic technology. In Part 1 we looked at just a few of the features and benefits of Sensormatic equipment but there are so many I ran out of space for my article. I have several more points I really wanted to cover so that is what Part 2 is devoted to.

     Much of my Loss Prevention career had me using mostly radio frequency (RF) electronic article surveillance tags and labels. One feature that Sensormatic acousto-magnetic tags offer that RF devices do not is that they can be placed on merchandise that contains metals, liquids or merchandise placed in a metal shopping cart. If we are looking at the benefits of Sensormatic systems for a retailer we want to see how it improves something for that retailer. Well, if one of the reasons to invest in an anti-theft system is to stop shoplifting the benefit of using Sensormatic acousto-magnetic labels is that more merchandise can be protected than with RF tags. It also means a retailer does not have to start the costly changeover from metal shopping carts to plastic carts.

   Another benefit when using Sensormatic APXlabels is the time that is saved when merchandise is returned. When merchandise is returned in the original packaging and an acousto-magnetic label is attached it can be reactivated. There is no need to go through the process of retagging that item. With RF labels a store employee has to put a new tag on the goods that are returned (if they even think to do it which is less often than you might think). 

     Let’s talk a little about the features of the Sensormatic Synergy 2.0 ABS Pedestal. Who wants to buy an anti-theft system to stop shoplifting that has no ability to be upgraded? You want an improvement to a system you have to go out and purchase a whole new set of pedestals. The Synergy 2.0 ABS Pedestal, one of the many Sensormatic systems towers on the market can start you out with the very minimum requirements to prevent criminals from stealing and that is fine. What you learn later as you start seeing improvements of in-stocks and sales begin to increase a bit is that there is still theft taking place. The benefit of owning the Sensormatic Synergy 2.0 ABS Pedestal is that you can upgrade it with several features without having to spend more money on a whole new tower. You also don’t have to have your store torn up as old pedestals are removed and new ones are installed. Add-in the upgrades of a Synergy camera and people counting device and you truly increase your ability to positively improve sales. 

     And I am not done with the Sensormatic Synergy pedestals. Add the feature of metal foil detection and you have the ability to stop shoplifting by professional shoplifters. The benefits speak for themselves. Foil the would-be shoplifters attempting to bring in their foil lined bags and you save untold amounts of shortage. Discourage these guys from coming in and you also create a safer environment for your employees and customers. Professional shoplifters can be dangerous and pose risks to the safety of everyone around them.

     Sensormatic systems have been proven to be effective over the years. Many retailers rely on their tags and equipment to protect the merchandise they carry. They have seen how Sensormatic not only reduces theft but enhances sales in the process. The features offered with these systems allows easy upgrades and protection not offered by competitors. Do the math and find out how you can benefit from using Sensormatic products in your store.
Need information on Sensormatic systems? Give us a call at 1.770.426.0547 now.     

     

If you read Part 1 you know that we are talking about the features and benefits of Sensormatic systems. If you didn’t have the opportunity to read Part 1 well what are you waiting for? Just kidding, you can read it later and I feel confident you will want to after you get finished with this article. The premise for the article was the result of a training session conducted at the store where I work. Yes, I paid attention to the training but it did make me think about how I could apply it to anti-theft systems and why Sensormatic is a superior choice over other electronic article surveillance manufacturers and distributors. The topic we are in the midst of is the difference between features and benefits of something and in this instance we are talking about Sensormatic technology. In Part 1 we looked at just a few of the features and benefits of Sensormatic equipment but there are so many I ran out of space for my article. I have several more points I really wanted to cover so that is what Part 2 is devoted to.
     

Much of my Loss Prevention career had me using mostly radio frequency (RF) electronic article surveillance tags and labels. One feature that Sensormatic acousto-magnetic tags offer that RF devices do not is that they can be placed on merchandise that contains metals, liquids or merchandise placed in a metal shopping cart. If we are looking at the benefits of Sensormatic systems for a retailer we want to see how it improves something for that retailer. Well, if one of the reasons to invest in an anti-theft system is to stop shoplifting the benefit of using Sensormatic acousto-magnetic labels is that more merchandise can be protected than with RF tags. It also means a retailer does not have to start the costly changeover from metal shopping carts to plastic carts.
   

Another benefit when using Sensormatic APX labels is the time that is saved when merchandise is returned. When merchandise is returned in the original packaging and an acousto-magnetic label is attached it can be reactivated. There is no need to go through the process of retagging that item. With RF labels a store employee has to put a new tag on the goods that are returned (if they even think to do it which is less often than you might think). 
     

Let’s talk a little about the features of the Sensormatic Synergy 2.0 ABS Pedestal. Who wants to buy an anti-theft system to stop shoplifting that has no ability to be upgraded? You want an improvement to a system you have to go out and purchase a whole new set of pedestals. The Synergy 2.0 ABS Pedestal, one of the many Sensormatic systems towers on the market can start you out with the very minimum requirements to prevent criminals from stealing and that is fine. What you learn later as you start seeing improvements of in-stocks and sales begin to increase a bit is that there is still theft taking place. The benefit of owning the Sensormatic Synergy 2.0 ABS Pedestal is that you can upgrade it with several features without having to spend more money on a whole new tower. You also don’t have to have your store torn up as old pedestals are removed and new ones are installed. Add-in the upgrades of a Synergy camera and people counting device and you truly increase your ability to positively improve sales. 
     

And I am not done with the Sensormatic Synergy pedestals. Add the feature of metal foil detection and you have the ability to stop shoplifting by professional shoplifters. The benefits speak for themselves. Foil the would-be shoplifters attempting to bring in their foil lined bags and you save untold amounts of shortage. Discourage these guys from coming in and you also create a safer environment for your employees and customers. Professional shoplifters can be dangerous and pose risks to the safety of everyone around them.
     

Sensormatic systems have been proven to be effective over the years. Many retailers rely on their tags and equipment to protect the merchandise they carry. They have seen how Sensormatic not only reduces theft but enhances sales in the process. The features offered with these systems allows easy upgrades and protection not offered by competitors. Do the math and find out how you can benefit from using Sensormatic products in your store.

 

Need information on Sensormatic systems? Give us a call at 1.770.426.0547 now.     

     

 

Filed Under: antishoplifting Tagged With:

Benefitting From A Sensormatic System Part 1

April 12, 2019 by Leave a Comment

 

Sensormatic Systems-4                                                                                             WC Blog 790
Stop Shoplifting – 3
Benefitting From A Sensormatic System Part 1
     I just attended training at the store where I work as a sales associate and the conversation got me to thinking about Sensormatic systems. Our training was on printers and we were discussing the difference between features of a printer and benefits of a particular printer. The trainer pointed out features such as an extra feed tray, a large display screen, the wide format of the printer and printing speed. Features in this case are elements of a printer that can appeal to a specific client. A benefit of a printer was what that printer would do for the customer. One customer may need to print a lot of forms so an extra feed tray reduces the amount of time the customer has to replenishing paper. A faster print speed allows the user to get more done in a shorter period of time freeing up valuable time for the user for other projects. So I wondered what I would tell someone about the features and the benefits to retailers who invest in an anti-theft system.
     Now it really isn’t a really difficult question but it is one that is packed full of information. For one thing Sensormatic systems are a trusted developer of electronic article surveillance (EAS) equipment. They continue to be an innovative leader in new tags and anti-theft devices to stop shoplifting. For example cosmetics and small merchandise that can be easily concealed in a pocket have long been a real problem for retailers. They don’t want to lock up these items because it hinders sales and it is unfair to the majority of honest customers. Traditional EAS tags have just been too large to place on these items. The Sensormatic HBC tag eliminates this issue. The feature as we see with this tag is it is a slim design that allows it to be placed on the small merchandise that was previously “untaggable”. The benefit to shop owners is that they can put these small pieces of merchandise out for customers to buy and the tag will stop shoplifting. Another benefit to the owners is the elimination of shoplifting decreases stock shortage and increases the in-stocks of these items. When out-of-stock issues go away customers can find what they are looking for and sales increases. The benefit of the HBC tags is multiplied several times over.
     Another feature of Sensormatic systems you will be interested in includes the ability to have a people counting device added in to many of their towers. At first this may seem to be an odd feature to an anti-theft system but if you are looking at enhancing your sales and you can do it using an EAS system why not take advantage of it? By making a Distinction between sales transactions and customer traffic you will be able to learn how many potential sales you are missing during the day or week. You can use the information to reallocate your payroll and personnel so that you can optimize opportunities to capture the sales you may be missing.That is a big benefit to you. 
     The ability to add a camera to some Sensormatic towers is an invaluable feature that should not be overlooked by store owners. What benefit does a store manager derive from a camera? When paired with EAS alarm activations managers can see video or images of who caused the alarm at the doors. Now bear in mind you don’t want to make an accusation of theft based on an EAS alarm but as you start to see the same person over and over again you can be on the alert for the suspect. You can even track alarm event times. It is my experience that often thieves unintentionally develop patterns and a Sensormatic camera can assist in your efforts to stop shoplifting by these criminals.
     In part 2 of this series we will continue our conversation about benefits and features of Sensormatic systems. EAS is an effective tool for shortage reduction but not all systems are created equally and a low-cost system will give you little in return on investment results. Be sure to look for part 2 to learn more about benefits and features that make Sensormatic the EAS vendor of choice for over 80% of the world’s top 200 retailers.
For more information about Sensormatic systems contact us or call 1.770.426.0547.
  
      
     

I just attended training at the store where I work as a sales associate and the conversation got me to thinking about Sensormatic systems. Our training was on printers and we were discussing the difference between features of a printer and benefits of a particular printer. The trainer pointed out features such as an extra feed tray, a large display screen, the wide format of the printer and printing speed. Features in this case are elements of a printer that can appeal to a specific client. A benefit of a printer was what that printer would do for the customer. One customer may need to print a lot of forms so an extra feed tray reduces the amount of time the customer has to replenishing paper. A faster print speed allows the user to get more done in a shorter period of time freeing up valuable time for the user for other projects. So I wondered what I would tell someone about the features and the benefits to retailers who invest in an anti-theft system.

Now it really isn’t a really difficult question but it is one that is packed full of information. For one thing Sensormatic systems are a trusted developer of electronic article surveillance (EAS) equipment. They continue to be an innovative leader in new tags and anti-theft devices to stop shoplifting. For example cosmetics and small merchandise that can be easily concealed in a pocket have long been a real problem for retailers. They don’t want to lock up these items because it hinders sales and it is unfair to the majority of honest customers. Traditional EAS tags have just been too large to place on these items. The Sensormatic HBC tag eliminates this issue. The feature as we see with this tag is it is a slim design that allows it to be placed on the small merchandise that was previously “untaggable”. The benefit to shop owners is that they can put these small pieces of merchandise out for customers to buy and the tag will stop shoplifting. Another benefit to the owners is the elimination of shoplifting decreases stock shortage and increases the in-stocks of these items. When out-of-stock issues go away customers can find what they are looking for and sales increases. The benefit of the HBC tags is multiplied several times over.     

Another feature of Sensormatic systems you will be interested in includes the ability to have a people counting device added in to many of their towers. At first this may seem to be an odd feature to an anti-theft system but if you are looking at enhancing your sales and you can do it using an EAS system why not take advantage of it? By making a Distinction between sales transactions and customer traffic you will be able to learn how many potential sales you are missing during the day or week. You can use the information to reallocate your payroll and personnel so that you can optimize opportunities to capture the sales you may be missing.That is a big benefit to you. 

The ability to add a camera to some Sensormatic towers is an invaluable feature that should not be overlooked by store owners. What benefit does a store manager derive from a camera? When paired with EAS alarm activations managers can see video or images of who caused the alarm at the doors. Now bear in mind you don’t want to make an accusation of theft based on an EAS alarm but as you start to see the same person over and over again you can be on the alert for the suspect. You can even track alarm event times. It is my experience that often thieves unintentionally develop patterns and a Sensormatic camera can assist in your efforts to stop shoplifting by these criminals.

In part 2 of this series we will continue our conversation about benefits and features of Sensormatic systems. EAS is an effective tool for shortage reduction but not all systems are created equally and a low-cost system will give you little in return on investment results. Be sure to look for part 2 to learn more about benefits and features that make Sensormatic the EAS vendor of choice for over 80% of the world’s top 200 retailers.

 

For more information about Sensormatic systems contact us or call 1.770.426.0547.             

 

 

Filed Under: antishoplifting Tagged With:

Security And Minimal Shelf Quantity Impact With A Flexible Safer

March 14, 2019 by Leave a Comment
Flexible Safer – 4                                                                                                                               wc blog 778
Retail Anti-Theft Devices – 3

Security And Minimal Shelf Quantity Impact With A Flexible Safer

    A Flexible Safer from Sensormatic is called by that name because it is created as a durable locking bag made out of Polyethylene (PE) and nylon materials. The bag is flexible while being tough enough to prevent shoplifting efforts to steal the merchandise inside of them. I like to think of them as flexible for another reason. They allow you to put a variety of merchandise on display for customers to pick up and carry about the store with the security of electronic article surveillance. I have been in the retail and Loss Prevention business for a very long time and one thing my experience has taught me is that sales increase when shoppers don’t have to wait for assistance to make a purchase. According to a 2013 Timetrade.com, “Retail Industry Executive Survey”, “70% of retailers report consumers will wait 5 minutes or less before a customer abandons a purchase and leaves the store.” I would guess that this figure included any wait time by a customer be it waiting in a checkout line or waiting by a showcase for someone to help show them merchandise. A Flexible Safer is a way to keep shoppers from having to wait and reduces the chances you will lose the customer.

     Another reason I think flexibility can mean something else when talking about Safers is that they allow MORE merchandise to be displayed than when similar retail anti-theft devices by other companies are used. For example, the store I work at sells printer cartridges. Some are on open display with no protection while other cartridges are protected in bulky, clear anti-theft boxes. Those boxes take up a lot of excess room on the shelf and that means there is less space for merchandise. You run out of merchandise at a much faster pace and have to ensure that product gets replenished. Should an empty shelf be overlooked and not refilled customers may not seek assistance to find out if there is more product in the stockroom. They may make the choice to simply leave and go elsewhere. I found an article in retailtouchpoints.com from 16 April 2018, by Glenn Taylor, “Study Reveals Why 96% Of Shoppers Leave Stores Empty-Handed” that referenced a “2018 Global Path to Purchase Survey”. According to the story, taking statistics from the survey, “shoppers leave stores without buying for a number of reasons including:
• They couldn’t find the product they needed (67.3%)
• The store didn’t have the items they wanted (66.3%)
Sometimes customers can’t find the products they want or need because the shelf space where it should be located is empty and no one has taken time to refill it. If the quantity of merchandise that is stocked on a shelf is reduced because of retail anti-theft devices the store may be selling faster than re-stocking efforts can keep up with those sales. In other words, the more merchandise on the shelf the better, especially when it comes to high volume sales items.

     As a company dedicated to increasing the sales for their clients, Loss Prevention Systems, Inc. (LPSI) understands that having merchandise on the shelf and available is important. There is sometimes a fine balance between using the right anti-theft device and sacrificing quantities of a product on display. If the merchandise is high dollar or high theft (such as infant formula) it might make sense to use a security device that may take up a little extra room on a shelf. If a product may be a moderate price-point or have a slightly lower risk of theft quantity may be important in an effort to expand sales. LPSI recognizes the value of keeping more of certain products on a shelf or peghook while still adding electronic article surveillance protection to the item. They recommend the Sensormatic Flexible Safer in those cases as a way to balance quantity and security needs. 

     Not all retail anti-theft devices offer flexibility to the retailer. They are important and they will prevent shoplifting but they can hurt sales when they limit displayed quantities. A Flexible Safer provides protection and allows retailers to display more items on peghooks versus using shelves. No more wasted “air space” between shelves on a gondola! Increase sales and security with Sensormatic Safers.

Need information on a Flexible Safer? Give us a call at 1.770.426.0547 now.

A Flexible Safer from Sensormatic is called by that name because it is created as a durable locking bag made out of Polyethylene (PE) and nylon materials. The bag is flexible while being tough enough to prevent shoplifting efforts to steal the merchandise inside of them. I like to think of them as flexible for another reason. They allow you to put a variety of merchandise on display for customers to pick up and carry about the store with the security of electronic article surveillance. I have been in the retail and Loss Prevention business for a very long time and one thing my experience has taught me is that sales increase when shoppers don’t have to wait for assistance to make a purchase. According to a 2013 Timetrade.com, “Retail Industry Executive Survey”, “70% of retailers report consumers will wait 5 minutes or less before a customer abandons a purchase and leaves the store.” I would guess that this figure included any wait time by a customer be it waiting in a checkout line or waiting by a showcase for someone to help show them merchandise. A Flexible Safer is a way to keep shoppers from having to wait and reduces the chances you will lose the customer.
     

Another reason I think flexibility can mean something else when talking about Safers is that they allow MORE merchandise to be displayed than when similar retail anti-theft devices by other companies are used. For example, the store I work at sells printer cartridges. Some are on open display with no protection while other cartridges are protected in bulky, clear anti-theft boxes. Those boxes take up a lot of excess room on the shelf and that means there is less space for merchandise. You run out of merchandise at a much faster pace and have to ensure that product gets replenished. Should an empty shelf be overlooked and not refilled customers may not seek assistance to find out if there is more product in the stockroom. They may make the choice to simply leave and go elsewhere. I found an article in retailtouchpoints.com from 16 April 2018, by Glenn Taylor, “Study Reveals Why 96% Of Shoppers Leave Stores Empty-Handed” that referenced a “2018 Global Path to Purchase Survey”. According to the story, taking statistics from the survey, “shoppers leave stores without buying for a number of reasons including:

• They couldn’t find the product they needed (67.3%)

• The store didn’t have the items they wanted (66.3%)

Sometimes customers can’t find the products they want or need because the shelf space where it should be located is empty and no one has taken time to refill it. If the quantity of merchandise that is stocked on a shelf is reduced because of retail anti-theft devices the store may be selling faster than re-stocking efforts can keep up with those sales. In other words, the more merchandise on the shelf the better, especially when it comes to high volume sales items.
     

As a company dedicated to increasing the sales for their clients, Loss Prevention Systems, Inc. (LPSI) understands that having merchandise on the shelf and available is important. There is sometimes a fine balance between using the right anti-theft device and sacrificing quantities of a product on display. If the merchandise is high dollar or high theft (such as infant formula) it might make sense to use a security device that may take up a little extra room on a shelf. If a product may be a moderate price-point or have a slightly lower risk of theft quantity may be important in an effort to expand sales. LPSI recognizes the value of keeping more of certain products on a shelf or peghook while still adding electronic article surveillance protection to the item. They recommend the Sensormatic Flexible Safer in those cases as a way to balance quantity and security needs. 
     

Not all retail anti-theft devices offer flexibility to the retailer. They are important and they will prevent shoplifting but they can hurt sales when they limit displayed quantities. A Flexible Safer provides protection and allows retailers to display more items on peghooks versus using shelves. No more wasted “air space” between shelves on a gondola! Increase sales and security with Sensormatic Safers.

 

Need information on a Flexible Safer? Give us a call at 1.770.426.0547 now.

 

Filed Under: antishoplifting

Add Value In More Ways Than One With A Sensormatic Security System

February 10, 2019 by Leave a Comment

Stop shoplifting – 4                                                                                                                        WC Blog 732
Sensormatic Security System – 3


Add Value In More Ways Than One With A Sensormatic Security System

     Not long ago I attempted to stop shoplifting of a laptop charging cord that our store sells but I was not able to intervene in time. The suspect was able to remove the cord from the box it was in, close the box back up and put it back on the peghook. The suspect had done all of this before I could get to him to deter the action and he was already on his way out the door. I had reported the incident to the manager on duty and followed company procedures. Unfortunately there was nothing else that could be done at the time. This was the second time I had witnessed a theft or attempted theft of this particular item. When I saw the store manager next I talked to him about the incident. Though the company has specific guidelines on merchandise protection standards I suggested we use an anti-shoplifting device on this product since the store is already equipped with a Sensormatic security system. He agreed and immediately took action to protect the remaining charger. But the discussion we had led to an interesting observation by the store manager. He wondered if Protective devices add a perception of higher value or quality to a product. I had never considered that before.

     I have always looked at a Sensormatic security system as a way to stop shoplifting and to improve shortage results. Just like Loss Prevention Systems, Inc. founder Bill Bregar, I also believe the systems enhance sales by giving customers access to high shortage merchandise that would otherwise be locked up in a display case or stockroom. I also know that Sensormatic labels and tags are a visual deterrent to criminal activity. It had never crossed my mind that a security device or tag could send another message to shoppers. That message being this is a high quality item that is so valuable it has to be secured with anti-theft devices. What an incredible insight! Are you potentially selling more merchandise by using visible protection while at the same time you stop shoplifting? It may not be a totally crazy thought.

     In a document from labelvalue.com titled, “Influence of Packaging on Consumer Behavior “ they reference a study published by the University of Miami and the California Institute of Technology. Quoting the labelvalue.com website, “…packaging has a proven and important impact and influence on the consumer purchasing decision…Researchers proved that aesthetic aspects like color, brightness and typography influences where the shopper’s eyes land on the shelves.” (pg.6). In an article from snowberrymedia.com titled, “How Consumer Perception Influences Buying Decisions”, November 28, 2017, the writer discusses how product packaging can influence shopper perceptions about an item. “Packaging for expensive tech products will usually be sturdy and secure, to reflect the quality of the product.” They also point out that “luxury” items could “…be packaged in black and gold while budget options stick to basic colors like black, white and red.” Using this same line of reasoning it would make sense that a retail anti-theft device on one laptop powercord and the lack of one on a different model next to it could influence a shopper. A customer might easily assume that if one is protected it MUST be better than the other even if that is not necessarily the case.

     Does a Sensormatic tag on merchandise stop shoplifting? The answer is a resounding yes. I have witnessed the deterrent effect of tags and labels on products and I have recovered merchandise when tags set off a Sensormatic security system. Devices influence thieves. Do they also influence customers to purchase items with retail anti-theft devices on them? That I cannot definitely answer. We have seen that packaging can make things appear more valuable. But I think after reflecting on it my Store Manager may have hit on something. Sensormatic tags may be giving your store an unintended perception of value in the eyes of your customers. So what are you waiting for? Get tagging today!

  Get more information on Sensormatic security systems, contact us or call 1.770.426.0547     

Not long ago I attempted to stop shoplifting of a laptop charging cord that our store sells but I was not able to intervene in time. The suspect was able to remove the cord from the box it was in, close the box back up and put it back on the peghook. The suspect had done all of this before I could get to him to deter the action and he was already on his way out the door. I had reported the incident to the manager on duty and followed company procedures. Unfortunately there was nothing else that could be done at the time. This was the second time I had witnessed a theft or attempted theft of this particular item. When I saw the store manager next I talked to him about the incident. Though the company has specific guidelines on merchandise protection standards I suggested we use an anti-shoplifting device on this product since the store is already equipped with a Sensormatic security system. He agreed and immediately took action to protect the remaining charger. But the discussion we had led to an interesting observation by the store manager. He wondered if Protective devices add a perception of higher value or quality to a product. I had never considered that before.
     

I have always looked at a Sensormatic security system as a way to stop shoplifting and to improve shortage results. Just like Loss Prevention Systems, Inc. founder Bill Bregar, I also believe the systems enhance sales by giving customers access to high shortage merchandise that would otherwise be locked up in a display case or stockroom. I also know that Sensormatic labels and tags are a visual deterrent to criminal activity. It had never crossed my mind that a security device or tag could send another message to shoppers. That message being this is a high quality item that is so valuable it has to be secured with anti-theft devices. What an incredible insight! Are you potentially selling more merchandise by using visible protection while at the same time you stop shoplifting? It may not be a totally crazy thought.
     

In a document from labelvalue.com titled, “Influence of Packaging on Consumer Behavior “ they reference a study published by the University of Miami and the California Institute of Technology. Quoting the labelvalue.com website, “…packaging has a proven and important impact and influence on the consumer purchasing decision…Researchers proved that aesthetic aspects like color, brightness and typography influences where the shopper’s eyes land on the shelves.” (pg.6). In an article from snowberrymedia.com titled, “How Consumer Perception Influences Buying Decisions”, November 28, 2017, the writer discusses how product packaging can influence shopper perceptions about an item. “Packaging for expensive tech products will usually be sturdy and secure, to reflect the quality of the product.” They also point out that “luxury” items could “…be packaged in black and gold while budget options stick to basic colors like black, white and red.” Using this same line of reasoning it would make sense that a retail anti-theft device on one laptop powercord and the lack of one on a different model next to it could influence a shopper. A customer might easily assume that if one is protected it MUST be better than the other even if that is not necessarily the case.
     

Does a Sensormatic tag on merchandise stop shoplifting? The answer is a resounding yes. I have witnessed the deterrent effect of tags and labels on products and I have recovered merchandise when tags set off a Sensormatic security system. Devices influence thieves. Do they also influence customers to purchase items with retail anti-theft devices on them? That I cannot definitely answer. We have seen that packaging can make things appear more valuable. But I think after reflecting on it my Store Manager may have hit on something. Sensormatic tags may be giving your store an unintended perception of value in the eyes of your customers. So what are you waiting for? Get tagging today!
 

Get more information on Sensormatic security systems, contact us or call 1.770.426.0547     

 

Filed Under: antishoplifting Tagged With: ,

Stop Shoplifting By Beating The Shoplifters Up?

January 12, 2019 by Leave a Comment

 

Stop Shoplifting By Beating The Shoplifters Up?
A good friend of mine had a great story about how to stop shoplifting. He told me that when he was an Assistant Manager in a very large retail chain some years ago that his Manager had a unique way to deal with the shoplifters they caught. Apparently this was a frequent occurrence at this store. The Manager would tell the two employees that caught and were holding onto the shoplifter in a very convincing tone “We do not have time to wait for the Police to get here. Just take him out back of the store and beat the “stuffing” out of him.”
At this point my friend said most shoplifters would start crying, promise to change their evil ways and never return. My friend said it was both funny and pretty pathetic to watch. Of course, they would then let him go to scamper off into the sunset. But, he did say that after this was done for a while, their shrink losses were less.
To stop shoplifting now, in this century, I would not recommend this course of action. But do not take my word for it, call your Attorney and ask him/her. So if we cannot beat the stuffing out of them then how do we stop shoplifting? Well, in this century we have modern conveniences such as running water, electricity and Sensormatic systems. These systems when used properly with our training will allow you to significantly reduce your shoplifting losses and increase your sales. Increase your sales? Yep, if your merchandise is not being stolen, then it is available to your good customers. On top of that the training we provide, enhances your customer service skills. Enhanced customer service skills with drive away the shoplifter and make your legitimate customers happier. Come on, who does not like good customer service? A knowledgeable employee that is personable and helping with your selections? Oh, yeah shoplifters. THEY HATE CUSTOMER SERVICE. 
So can you beat the stuffing out of a shoplifter you catch with a Sensormatic system? Well, no to that also. But in fact by stopping shoplifting through deterrence with a Sensormatic system you are being proactive. Most shoplifters will not steal, if they know you have an active system on guard and customer service oriented employees working the floor. We want to PREVENT the losses from even occurring or even so far as to make the shoplifter think twice and ultimately not steal from you.
But aren’t those systems expensive and they false alarm a lot. No and Yes (kind of). So, NO our Sensormatic systems are available in all budget ranges. You can get a great system at a very affordable price, fully installed. Loss Prevention Systems even has awesome equipment financing. That preserves your cash. So, YES many Radio Frequency (RF) Electronic Article Surveillance (EAS) systems are famous for false alarms including phantom alarms, which are alarms that occur when no one is around the system.
Sensormatic EAS systems are Acousto Magnetic (AM). Without going into technical detail, an AM system has few false or phantom alarms. It is a different technology that has been around 50+ years. That is one of the reasons that Sensormatic is in 80% of the top 200 Retailers world-wide. 
So instead of you beating yourself up (or someone else) fix the problem once and for all. We do this every day, day in and day out. Loss Prevention Systems folks are specialists in not just shoplifting prevention but loss prevention in general. We understand employee theft, inventory control, pre-employment background screening and much more. 
Do not try to reinvent the wheel. Contact us today to stop shoplifting and learn more about Sensormatic systems.

A good friend of mine had a great story about how to stop shoplifting. He told me that when he was an Assistant Manager in a very large retail chain some years ago that his Manager had a unique way to deal with the shoplifters they caught. Apparently this was a frequent occurrence at this store. The Manager would tell the two employees that caught and were holding onto the shoplifter in a very convincing tone “We do not have time to wait for the Police to get here. Just take him out back of the store and beat the “stuffing” out of him.”

 

At this point my friend said most shoplifters would start crying, promise to change their evil ways and never return. My friend said it was both funny and pretty pathetic to watch. Of course, they would then let him go to scamper off into the sunset. But, he did say that after this was done for a while, their shrink losses were less.

 

To stop shoplifting now, in this century, I would not recommend this course of action. But do not take my word for it, call your Attorney and ask him/her. So if we cannot beat the stuffing out of them then how do we stop shoplifting? Well, in this century we have modern conveniences such as running water, electricity and Sensormatic systems. These systems when used properly with our training will allow you to significantly reduce your shoplifting losses and increase your sales. Increase your sales? Yep, if your merchandise is not being stolen, then it is available to your good customers. On top of that the training we provide, enhances your customer service skills. Enhanced customer service skills with drive away the shoplifter and make your legitimate customers happier. Come on, who does not like good customer service? A knowledgeable employee that is personable and helping with your selections? Oh, yeah shoplifters. THEY HATE CUSTOMER SERVICE. 

 

So can you beat the stuffing out of a shoplifter you catch with a Sensormatic system? Well, no to that also. But in fact by stopping shoplifting through deterrence with a Sensormatic system you are being proactive. Most shoplifters will not steal, if they know you have an active system on guard and customer service oriented employees working the floor. We want to PREVENT the losses from even occurring or even so far as to make the shoplifter think twice and ultimately not steal from you.

 

But aren’t those systems expensive and they false alarm a lot. No and Yes (kind of). So, NO our Sensormatic systems are available in all budget ranges. You can get a great system at a very affordable price, fully installed. Loss Prevention Systems even has awesome equipment financing. That preserves your cash. So, YES many Radio Frequency (RF) Electronic Article Surveillance (EAS) systems are famous for false alarms including phantom alarms, which are alarms that occur when no one is around the system.

 

Sensormatic EAS systems are Acousto Magnetic (AM). Without going into technical detail, an AM system has few false or phantom alarms. It is a different technology that has been around 50+ years. That is one of the reasons that Sensormatic is in 80% of the top 200 Retailers world-wide. 

 

So instead of you beating yourself up (or someone else) fix the problem once and for all. We do this every day, day in and day out. Loss Prevention Systems folks are specialists in not just shoplifting prevention but loss prevention in general. We understand employee theft, inventory control, pre-employment background screening and much more. 

 

Do not try to reinvent the wheel. Contact us or call 1-770-426-0547 today to stop shoplifting and learn more about Sensormatic systems.

 

 

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